Reputation management specialists

Reputation Management


Vuma Reputation Management; the #SuitsofCommunication, #AfricansWorkingForAfrica, is offering an exciting opportunity for an experienced Senior Account Manager to join our team in Johannesburg.

This opportunity provides a platform for reputation management training and upskilling by one of the leaders in the field and involves working on some of our top business. We are communication and reputation mavericks – and below, is a description of what you can expect in this role;

The Vuma Way

  • Being a self-starter.
  • Being a team-player.
  • Being curious and keeping abreast of current communications trends and tools.
  • Being an effective communicator (verbal, presentation and written).
  • Managing your personal brand in a professional manner.
  • Having a professional a demeanor and presentation.
  • Managing and mentoring junior members of staff.
  • Having a flair for strategic thinking, creativity and innovation.
  • Understanding the business – our vision, mission and values.
  • Understanding our strategic objectives and your key role in implementing them.
  • Knowing and understanding our business model, service offerings and credentials.
  • Enhancing our relationships with our key stakeholders.
  • Knowing and understanding various policies and procedures.
  • Understanding the basics of account financial management for profitability.
  • Being involved in pitching for new business and developing PR proposals.

Key Skills

  • Self-direction.
  • Solid computer proficiency (Microsoft Word, Excel, PowerPoint).
  • Service focused and sensitive to confidential information.
  • Good project management skills.
  • Good quality assurance abilities.
  • Excellent attention to detail.
  • Excellent multiple task management abilities.
  • Excellent time-management.
  • Basic research skills.
  • Goal and deadline driven.
  • Good emotional intelligence and interpersonal expertise.
  • Ability to perform appropriate admin, briefing, scheduling and reporting procedures.
  • Good industry knowledge and experience in building influential networks.
  • Troubleshooting, flexibility and ability to manage challenges.
  • Strategic thinking, planning and development.
  • Writing press releases and copy for various platforms.
  • Basic understanding of social media and digital platforms.

Key responsibilities

  • Spearheading communication tasks and projects.
  • Managing reputation management, public relations and communication accounts.
  • Building strong relationships with the team, clients and their stakeholders.
  • Understanding and meeting contract deliverables per client.
  • Fulfilling clients’ key performance indicators and growing accounts.
  • Understanding client business strategies and providing relevant strategic counsel.
  • Writing effective client strategies and implementing them.
  • Navigating and communicating challenges and solving them.
  • Meeting the needs of and providing innovative solutions for clients.
  • Preparing and contributing positively to meetings and other client activities.
  • Identifying media and business trends relevant to clients and our industry.
  • Building and maintaining good and new relationships with media contacts.
  • Interacting with the media in a professional and impactful manner.
  • Developing news angles, stories and pitches to build client’s profiles.
  • Providing relevant product or company information to print, broadcast and online media.
  • Analysing and reporting on media coverage and return of investment for clients.

 Qualifications & Experience

  • Graduates with relevant diplomas or degrees in public relations, communication and media are desirable. However, a lack of qualifications isn’t necessarily a barrier to entry if you can demonstrate your experience (minimum 5 years) within public relations and communications managing business to business (B2B) or business to consumer (B2C) public relations accounts, strong writing and communication skills and a strong interest and personal contacts in the media.


  • Valid driver’s license.
  • Own reliable transport

Email your CV to 

Closing Date: 15 February 2019